Policies at Atéa Beauty
Cancellation Policy: Cancellations or No-shows within 24 hours of the scheduled appointment time will result in 50% of your services to be charged to your credit card on file.
Card on File: To reserve an appointment we request to keep a card on file. The card will be charged only if you cancel or no-show within 24 hours of your appointment. Our system is PCI compliant.
15 Minute Grace Period: Please call us if you are running more than 15 minutes late. If you have a shorter appointment (example: wet cut, men’s cut, brow wax, etc.) we will most likely have to reschedule your services so as to not inconvenience the client scheduled after you.
Eyelash Extension Deposit: We require a $50 deposit for New Sets of Eyelash Extensions.
Eyelash Subscriptions: If you are signed up for the eyelash extension subscription, we process your payment around the 1st Tuesday of the month. You are able to cancel this subscription at any time. Once the payment has been processed, we cannot refund the payment, so please cancel before the 1st Tuesday of the month.
Child’s Cut: Children’s cuts are scheduled for 30 minutes. If you child is over 13 or has a lot of hair, please book the appointment as a “women’s cut” or “men’s cut.”
Thank you so much for choosing Atéa and do not hesitate to call us with any questions!
– Atéa Team